Skip to content

Jackery 1000 Solar Generator

by Jackery
$1,649.00

Notify me when back in stock

✔ Fast & Free Shipping Nationwide

✔ Personal Customer Support

✔ Free & Easy No-Risk Returns

✔ Price Beat Guarantee

Call Us for the Lowest Price On This Product! 1-800-417-6189

solar generator jackery explorer 1000 image showing the power station and solar panels in corner view

No Power Outlet at Your Campsite? The Jackery Solar Generator 1000 Has You Covered!

Product Highlights

  • Ensure long-lasting power on your RV and camping adventures with 1002Wh capacity.
  • All your devices get reliable performance with 1000W (2000W Peak) Output.
  • Charge up to 8 devices at a time with multiple output ports.
  • Two 100W solar panels means two times the solar recharging power.
  • Get safe and efficient power with Pure Sine Wave AC Outlets.
  • Compact And Portable: Easily transition from your RV to the campsite. The Explorer 1000 is designed for seamless portability and adventure.
  • Green, Clean, and Quiet energy with 30dB operation.
  • 2 year warranty for peace of mind.

jackery 1000 for sale multi image photo showing all of the features and benefits of the solar generator

Wouldn't it be cool if you had an eco-friendly power source that you could take anywhere and depend on?

The Jackery Solar Generator 1000 seamlessly combines the powerful Jackery Explorer 1000 Portable Power Station with two SolarSaga 100W solar panels. So, you'll be getting double the solar recharging power!

The solar panels soak up the sun's energy, converts it into electrical power, and stores it in the Explorer 1000 for whenever you need it.

Perfect for camping, RV adventures, or as a backup during power outages, this solar generator ensures you don't get left in the dark.

jackery 1000 power station lifestyle image showing the product sitting on a table next to a candle and a laptop in front of the fireplace

Outdoor Fun and Emergency Ready: Discover the 1000 Watt Portable Power Station for Families

The Jackery Solar Generator 1000 is a stellar investment for any outdoor gathering or unexpected power outage.

Sturdy and reliable, it can easily power the majority of your essential outdoor gadgets and electronics. Whether it’s your blender, pellet smoker, ice shaver, radio, or projector, this energy hub has got you covered.

Featuring multiple output ports, it allows you to run up to 8 devices simultaneously, ensuring your party or emergency scenario runs smoothly without a hitch.

jackery 1000 sale image with multiple icons showing what appliances the explorer 1000 can power based on the wattage of the appliance

Don't Get Ready, Stay Ready With Three Easy Recharge Solutions for Your Jackery 1000W

jackery 1000 specs image showing the solar generator sitting out in desert sun with solar panels attached

Solar Charging - 7.5 Hours


jackery power outdoors 1000 image showing the power station plugged into wall outlet for wall charging

AC Adapter - 7 Hours


1000 solar generator image showing the power station sitting on a table and connected to car battery for charging

12V Car Adapter - 14 Hours


Sunlight is not always consistent, and there's not much you can do about that. But fortunately, this solar generator comes equipped with MPPT technology (Maximum Power Point Tracking). Which is a techy term that means you'll be getting faster and stronger rates of solar recharging, even when the sunlight is inconsistent.

Need versatility? You can also juice up the Explorer 1000 through wall outlets and car chargers. The Jackery Solar Generator 1000 stands as your steadfast backup power source, ready to deliver in any circumstance.

Peace of Mind Power: The Safest Battery for Your Devices

The advanced Battery Management System (BMS) offers 12 layers of protection against short circuits, overvoltages, and a plethora of other potential issues.

Enjoy peace of mind with the pure sine wave inverter, which ensures stable and reliable power to keep your appliances safe. Plus, the drop-proof design means you can confidently take this solar power station with you anywhere, ready for any adventure.

jackery portable power station 1000 bms motherboard chip closeup view

Power Packed And Portable - The Jackery 1000 Is A Mighty Mini!

Roughly the size of a basketball, the Explorer 1000 is easy to carry around, thanks to its sturdy handle.

This makes it an ideal and dependable choice for camping trips, road journeys, RV adventures, and home backup situations.

On the other hand, the SolarSaga 100-watt solar panel is a mere 9.1 lbs. It’s lightweight, foldable, and portable, featuring a convenient handle for effortless transport.

1000 jackery lifestyle image showing a person sitting on trailer in the snow
solar panels for jackery 1000 lifestyle image showing people holding the solar panel and power station in hand in front of a cabin

Travel Light And Power Up With The 1000 Watt Jackery Solar Generator

Compact and easy to carry around, the SolarSaga 100W Solar Panel only weighs a mere 9.1 pounds. It has a foldable design that makes it simple to fold out and fold back up to take with you. With a built-in kickstand, you can also adjust the angle to get maximum sun exposure for more efficient recharging power.

Tipping the scales at just 22 pounds, the Explorer 1000 power station is designed for easy transport. The handy carry handle makes it a cinch to move around. Plus, its compact form factor fits seamlessly into small spaces, making it perfect for RVers, campers, overlanders, and outdoor enthusiasts.

jackery 1000 solar panel lifestyle image showing two people holding the solarsaga solar panel in hand in front of a cabin
jackery 1000 weight image of person setting up the solar generator out in a grassy field

Quick Solar Fix: The Jackery 1000 Can Be Setup In One Minute Or Less

Connecting the solar panels to the power station is real easy. You can do it in less than a minute.

The setup is pretty straightforward and more convenient than dealing with gas generators. Plus, you also get pass-through charging, which means that you can power your appliances and charge the power station at the same time!

The LCD screen on the front panel is easy to read and clear too, making the whole operating experience really user-friendly.

jackery portable power station 1000 image of a person folding out the solarsaga solar panel in a grassy field

The Jackery Generator 1000 Let's You Have Sustainable Silence

The Jackery Solar Generator 1000 delivers eco-friendly solar power with zero carbon emissions and operates almost silently at around 30 decibels.

Just connect the solar panels to the power station, and you'll have dependable power for your RV camping adventures.

So go ahead, bask in the tranquility of green energy. Enjoy the green silence.

solar generator 1000 lifestyle image showing a father and son fishing by a pond
jackery solar 1000 lifestyle image showing the solar generator sitting on some rocks in front of tall green grass

Product Details And Dimensions

Explorer 1000 (13.1 x 9.2 x 11.1 inches)

1) LED Flashlight

2) Anderson Input

3) DC Input

4) LCD Screen

5) AC Output

6) Car Port

7) USB-A, USB-C Output, Qualcomm Quick Charge 3.0

jackery explorer 1000 power station instructional image showing the dimensions of the product and the ports and outlets that are numbered and labeled

SolarSaga 100W Solar Panel

jackery explorer 1000 portable power station review instructional image showing the dimensions of the solarsaga solar panel when it is folded
jackery 1000 watt solar generator image showing the dimensions of the solarsaga solar panel when it is unfolded

Product Specifications

Jackery Explorer 1000

Battery Capacity: 1,002Wh Cell Chemistry: Lithium-ion
Cycle Life: 500 cycles to 80%+ capacity Management System: BMS, Over Voltage Protection, Short Circuit Protection
Ports AC Output (x3): 110V, 60Hz, 1000W (2000W Peak) USB-A Output (x2): 5V⎓2.4A, Quick Charge 3.0x1, 18W Max
USB-C Output (x2): 18W Max, (5V, 9V, 12V up to 3A) Car Port (x1): 12V⎓10A
AC Input: doesn't support direct AC charging - use external AC charger provided DC Input: 24V⎓7.5A
Dimensions Weight: 22.04lbs (10kg) Height: 11.1in (28.3cm)
Width: 9.2in (23.3cm) Length: 13.1in (33.3cm)
Charging Time (0-100%) AC Adapter: 7.5 Hours Car Adapter(12V): 14 Hours
Solar Panel Charging Time (0-100%) 2 x SolarSaga 100W Solar Panels: 10 Hours 1 x SolarSaga 100W Solar Panel: 13.5 Hours
General Warranty: 2 Years Operating Usage Temperature: 14-104℉ (-10-40℃)
Solar Panel Combination Solar Saga 100W: Up to 2 Pcs Solar Saga 200W: Up to 1 Pc

Jackery SolarSaga 100W Solar Panel

Ports USB-A Output: 5V⎓2.4A USB-C Output: 5V⎓3A
Solar Peak Power: 100W Power Voltage: 18V
Power Current: 5.55A Open Circuit Voltage: 21.6V
Short Circuit Current: 6A
Dimensions Folded: 24 x 21 x 1.4 in (610 x 535 x 35 mm) Unfolded: 48 x 21 x 0.2 in (1220 x 535 x 5 mm)
Weight: 10.33 lbs (4.69 kg)
General Warranty: 2 Years Materials: Monocrystalline Silicon Solar Cells
Waterproof: IP65 Efficiency rate: 23%
Operating temperature: -10-65℃ (14-149°F)

What's In The Box

1) 1 - Jackery Explorer 1000

2) 1 - AC & AC Cable (2 Parts)

3) 1 - Car Charger Cable

4) 1 - SolarSaga Y Parallel Cable

5) 2 - SolarSaga 100W Solar Panel

6) 1 - User Manual for Solar Generator 1000 (not in picture)

jackery 1000 solar image showing what comes in the box for the solar generator 1000

Jackery 1000 Manual

Owner's Manual:

 Jackery 1000 Manual

Notice

1) Solar recharging time can vary based on location, temperature, weather, and other factors. The actual time required may be longer under certain conditions.

2) To extend the lifespan of your portable power station, keep it away from heat and direct sunlight while recharging.

3) Store your portable power station in a dry, cool place. Avoid contact with corrosive substances and keep it away from fire and heat sources. Do not store it with sharp objects.

jackery explorer 1000 solar generator image showing a person plugging in solar panel cable into portable power station

F.A.Q.

(Click each line to expand)

Q: I purchased two Jackery items (Explorer 1000+SolarSaga 100W), why did I just receive one package? Where is my stuff?

1) Your purchase order (including purchases on Solar Generator Bundles) will be shipped separately if the order contains more than one item. 2) You can only find one tracking number in your order even if the order contains more than one package. We are pleased to email you with all tracking numbers when requested. 3) Please feel free to contact us through this email address: support@thervoutpost.com

Q: What is the maximum amount of wattage of solar panels that can be used to charge the Explorer 1000? Also, how long will it take to recharge from a fully discharged battery?

A: The maximum input wattage of the Explorer 1000 is 200W (12~30V, 7.5~8.33A). As for recharging time, it depends on which panel you are using and weather conditions, for example, the Explorer 1000 can be quickly recharged within 8 hours by connecting two SolarSaga 100W solar panels together with an adapter cable. If connecting only one single panel, the approximate recharging time is 17 hours. Recharging time may varies from different location, temperature, weather etc., the actual time may be different.

Q: What devices can the Explorer 1000 Solar Generator power?

A: Please note that the AC output ports can only charge/power devices that operate at less than 1000-Watts, besides, the whole wattage should be under 1000 watts as well. Once exceeding 1000 watts, the Explorer 1000 will shut off automatically. Please refer to your device/devices specifications that you want to power, and identify what the wattage is for that device/devices.

Q: How do I know the working times for my device?

A: The working time = 1002Wh* 0.85 / operating wattage of your device. For reference, assuming the power consumption of your device is 60W (similar to a box fan), the working time will be 1002Wh*0.85 / 60w = 14.2hrs (roughly calculated). Please note: the actual power consumption varies from different usages.

Q: Is the Explorer 1000 Portable Power Station waterproof?

A: The Explorer 1000 is not waterproof. Please do not store the power station in excessively humid environments for long periods of time.

Q: Is the solar panel waterproof?

A: Yes! The SolarSaga 100W Solar Panel is IP65 waterproof.

Q: Why is the solar panel not producing 100W power when charging the Explorer 1000 power station?

The solar panel is affected by many factors, such as the intensity of the light and the angle of the panel put on the ground. 100W is tested in an ideal laboratory under ideal conditions. However, the intensity of sunlight constantly changes due to cloud cover. In addition, the angle of the light illuminating the solar panel also changes with the rotation of the sun. Please try to test your solar panel under the full and direct sunlight to see, and make sure there is no shadow cast on the panel.

Q: How do I clean the solar panel surface?

Please use a soft cloth to remove the dust and dirt on the surface. Use a damp cloth to wipe the surface of the solar module to remove any remaining dust or dirt. Any guano or other adhesive should be removed as soon as possible from the solar surface to avoid a reduction in performance. You can also read more about the cleaning procedure in the manual.

Q: Can the solar panel charge smartphones and tablets?

A: Yes! The 100W solar panel has 1* USB-C (5V, 3A) output port and 1* USB-A (5V, 2.4A) output port.

solar generator jackery explorer 1000 image showing the power station and solar panels in corner view

No Power Outlet at Your Campsite? The Jackery Solar Generator 1000 Has You Covered!

Product Highlights

  • Ensure long-lasting power on your RV and camping adventures with 1002Wh capacity.
  • All your devices get reliable performance with 1000W (2000W Peak) Output.
  • Charge up to 8 devices at a time with multiple output ports.
  • Two 100W solar panels means two times the solar recharging power.
  • Get safe and efficient power with Pure Sine Wave AC Outlets.
  • Compact And Portable: Easily transition from your RV to the campsite. The Explorer 1000 is designed for seamless portability and adventure.
  • Green, Clean, and Quiet energy with 30dB operation.
  • 2 year warranty for peace of mind.

jackery 1000 for sale multi image photo showing all of the features and benefits of the solar generator

Wouldn't it be cool if you had an eco-friendly power source that you could take anywhere and depend on?

The Jackery Solar Generator 1000 seamlessly combines the powerful Jackery Explorer 1000 Portable Power Station with two SolarSaga 100W solar panels. So, you'll be getting double the solar recharging power!

The solar panels soak up the sun's energy, converts it into electrical power, and stores it in the Explorer 1000 for whenever you need it.

Perfect for camping, RV adventures, or as a backup during power outages, this solar generator ensures you don't get left in the dark.

jackery 1000 power station lifestyle image showing the product sitting on a table next to a candle and a laptop in front of the fireplace

Outdoor Fun and Emergency Ready: Discover the 1000 Watt Portable Power Station for Families

The Jackery Solar Generator 1000 is a stellar investment for any outdoor gathering or unexpected power outage.

Sturdy and reliable, it can easily power the majority of your essential outdoor gadgets and electronics. Whether it’s your blender, pellet smoker, ice shaver, radio, or projector, this energy hub has got you covered.

Featuring multiple output ports, it allows you to run up to 8 devices simultaneously, ensuring your party or emergency scenario runs smoothly without a hitch.

jackery 1000 sale image with multiple icons showing what appliances the explorer 1000 can power based on the wattage of the appliance

Don't Get Ready, Stay Ready With Three Easy Recharge Solutions for Your Jackery 1000W

jackery 1000 specs image showing the solar generator sitting out in desert sun with solar panels attached

Solar Charging - 7.5 Hours


jackery power outdoors 1000 image showing the power station plugged into wall outlet for wall charging

AC Adapter - 7 Hours


1000 solar generator image showing the power station sitting on a table and connected to car battery for charging

12V Car Adapter - 14 Hours


Sunlight is not always consistent, and there's not much you can do about that. But fortunately, this solar generator comes equipped with MPPT technology (Maximum Power Point Tracking). Which is a techy term that means you'll be getting faster and stronger rates of solar recharging, even when the sunlight is inconsistent.

Need versatility? You can also juice up the Explorer 1000 through wall outlets and car chargers. The Jackery Solar Generator 1000 stands as your steadfast backup power source, ready to deliver in any circumstance.

Peace of Mind Power: The Safest Battery for Your Devices

The advanced Battery Management System (BMS) offers 12 layers of protection against short circuits, overvoltages, and a plethora of other potential issues.

Enjoy peace of mind with the pure sine wave inverter, which ensures stable and reliable power to keep your appliances safe. Plus, the drop-proof design means you can confidently take this solar power station with you anywhere, ready for any adventure.

jackery portable power station 1000 bms motherboard chip closeup view

Power Packed And Portable - The Jackery 1000 Is A Mighty Mini!

Roughly the size of a basketball, the Explorer 1000 is easy to carry around, thanks to its sturdy handle.

This makes it an ideal and dependable choice for camping trips, road journeys, RV adventures, and home backup situations.

On the other hand, the SolarSaga 100-watt solar panel is a mere 9.1 lbs. It’s lightweight, foldable, and portable, featuring a convenient handle for effortless transport.

1000 jackery lifestyle image showing a person sitting on trailer in the snow
solar panels for jackery 1000 lifestyle image showing people holding the solar panel and power station in hand in front of a cabin

Travel Light And Power Up With The 1000 Watt Jackery Solar Generator

Compact and easy to carry around, the SolarSaga 100W Solar Panel only weighs a mere 9.1 pounds. It has a foldable design that makes it simple to fold out and fold back up to take with you. With a built-in kickstand, you can also adjust the angle to get maximum sun exposure for more efficient recharging power.

Tipping the scales at just 22 pounds, the Explorer 1000 power station is designed for easy transport. The handy carry handle makes it a cinch to move around. Plus, its compact form factor fits seamlessly into small spaces, making it perfect for RVers, campers, overlanders, and outdoor enthusiasts.

jackery 1000 solar panel lifestyle image showing two people holding the solarsaga solar panel in hand in front of a cabin
jackery 1000 weight image of person setting up the solar generator out in a grassy field

Quick Solar Fix: The Jackery 1000 Can Be Setup In One Minute Or Less

Connecting the solar panels to the power station is real easy. You can do it in less than a minute.

The setup is pretty straightforward and more convenient than dealing with gas generators. Plus, you also get pass-through charging, which means that you can power your appliances and charge the power station at the same time!

The LCD screen on the front panel is easy to read and clear too, making the whole operating experience really user-friendly.

jackery portable power station 1000 image of a person folding out the solarsaga solar panel in a grassy field

The Jackery Generator 1000 Let's You Have Sustainable Silence

The Jackery Solar Generator 1000 delivers eco-friendly solar power with zero carbon emissions and operates almost silently at around 30 decibels.

Just connect the solar panels to the power station, and you'll have dependable power for your RV camping adventures.

So go ahead, bask in the tranquility of green energy. Enjoy the green silence.

solar generator 1000 lifestyle image showing a father and son fishing by a pond
jackery solar 1000 lifestyle image showing the solar generator sitting on some rocks in front of tall green grass

Product Details And Dimensions

Explorer 1000 (13.1 x 9.2 x 11.1 inches)

1) LED Flashlight

2) Anderson Input

3) DC Input

4) LCD Screen

5) AC Output

6) Car Port

7) USB-A, USB-C Output, Qualcomm Quick Charge 3.0

jackery explorer 1000 power station instructional image showing the dimensions of the product and the ports and outlets that are numbered and labeled

SolarSaga 100W Solar Panel

jackery explorer 1000 portable power station review instructional image showing the dimensions of the solarsaga solar panel when it is folded jackery 1000 watt solar generator image showing the dimensions of the solarsaga solar panel when it is unfolded

Product Specifications

Jackery Explorer 1000

Battery Capacity: 1,002Wh Cell Chemistry: Lithium-ion
Cycle Life: 500 cycles to 80%+ capacity Management System: BMS, Over Voltage Protection, Short Circuit Protection
Ports AC Output (x3): 110V, 60Hz, 1000W (2000W Peak) USB-A Output (x2): 5V⎓2.4A, Quick Charge 3.0x1, 18W Max
USB-C Output (x2): 18W Max, (5V, 9V, 12V up to 3A) Car Port (x1): 12V⎓10A
AC Input: doesn't support direct AC charging - use external AC charger provided DC Input: 24V⎓7.5A
Dimensions Weight: 22.04lbs (10kg) Height: 11.1in (28.3cm)
Width: 9.2in (23.3cm) Length: 13.1in (33.3cm)
Charging Time (0-100%) AC Adapter: 7.5 Hours Car Adapter(12V): 14 Hours
Solar Panel Charging Time (0-100%) 2 x SolarSaga 100W Solar Panels: 10 Hours 1 x SolarSaga 100W Solar Panel: 13.5 Hours
General Warranty: 2 Years Operating Usage Temperature: 14-104℉ (-10-40℃)
Solar Panel Combination Solar Saga 100W: Up to 2 Pcs Solar Saga 200W: Up to 1 Pc

Jackery SolarSaga 100W Solar Panel

Ports USB-A Output: 5V⎓2.4A USB-C Output: 5V⎓3A
Solar Peak Power: 100W Power Voltage: 18V
Power Current: 5.55A Open Circuit Voltage: 21.6V
Short Circuit Current: 6A
Dimensions Folded: 24 x 21 x 1.4 in (610 x 535 x 35 mm) Unfolded: 48 x 21 x 0.2 in (1220 x 535 x 5 mm)
Weight: 10.33 lbs (4.69 kg)
General Warranty: 2 Years Materials: Monocrystalline Silicon Solar Cells
Waterproof: IP65 Efficiency rate: 23%
Operating temperature: -10-65℃ (14-149°F)

What's In The Box

1) 1 - Jackery Explorer 1000

2) 1 - AC & AC Cable (2 Parts)

3) 1 - Car Charger Cable

4) 1 - SolarSaga Y Parallel Cable

5) 2 - SolarSaga 100W Solar Panel

6) 1 - User Manual for Solar Generator 1000 (not in picture)

jackery 1000 solar image showing what comes in the box for the solar generator 1000

Jackery 1000 Manual

Owner's Manual:

 Jackery 1000 Manual

Notice

1) Solar recharging time can vary based on location, temperature, weather, and other factors. The actual time required may be longer under certain conditions.

2) To extend the lifespan of your portable power station, keep it away from heat and direct sunlight while recharging.

3) Store your portable power station in a dry, cool place. Avoid contact with corrosive substances and keep it away from fire and heat sources. Do not store it with sharp objects.

jackery explorer 1000 solar generator image showing a person plugging in solar panel cable into portable power station

F.A.Q.

(Click each line to expand)

Q: I purchased two Jackery items (Explorer 1000+SolarSaga 100W), why did I just receive one package? Where is my stuff?

1) Your purchase order (including purchases on Solar Generator Bundles) will be shipped separately if the order contains more than one item. 2) You can only find one tracking number in your order even if the order contains more than one package. We are pleased to email you with all tracking numbers when requested. 3) Please feel free to contact us through this email address: support@thervoutpost.com

Q: What is the maximum amount of wattage of solar panels that can be used to charge the Explorer 1000? Also, how long will it take to recharge from a fully discharged battery?

A: The maximum input wattage of the Explorer 1000 is 200W (12~30V, 7.5~8.33A). As for recharging time, it depends on which panel you are using and weather conditions, for example, the Explorer 1000 can be quickly recharged within 8 hours by connecting two SolarSaga 100W solar panels together with an adapter cable. If connecting only one single panel, the approximate recharging time is 17 hours. Recharging time may varies from different location, temperature, weather etc., the actual time may be different.

Q: What devices can the Explorer 1000 Solar Generator power?

A: Please note that the AC output ports can only charge/power devices that operate at less than 1000-Watts, besides, the whole wattage should be under 1000 watts as well. Once exceeding 1000 watts, the Explorer 1000 will shut off automatically. Please refer to your device/devices specifications that you want to power, and identify what the wattage is for that device/devices.

Q: How do I know the working times for my device?

A: The working time = 1002Wh* 0.85 / operating wattage of your device. For reference, assuming the power consumption of your device is 60W (similar to a box fan), the working time will be 1002Wh*0.85 / 60w = 14.2hrs (roughly calculated). Please note: the actual power consumption varies from different usages.

Q: Is the Explorer 1000 Portable Power Station waterproof?

A: The Explorer 1000 is not waterproof. Please do not store the power station in excessively humid environments for long periods of time.

Q: Is the solar panel waterproof?

A: Yes! The SolarSaga 100W Solar Panel is IP65 waterproof.

Q: Why is the solar panel not producing 100W power when charging the Explorer 1000 power station?

The solar panel is affected by many factors, such as the intensity of the light and the angle of the panel put on the ground. 100W is tested in an ideal laboratory under ideal conditions. However, the intensity of sunlight constantly changes due to cloud cover. In addition, the angle of the light illuminating the solar panel also changes with the rotation of the sun. Please try to test your solar panel under the full and direct sunlight to see, and make sure there is no shadow cast on the panel.

Q: How do I clean the solar panel surface?

Please use a soft cloth to remove the dust and dirt on the surface. Use a damp cloth to wipe the surface of the solar module to remove any remaining dust or dirt. Any guano or other adhesive should be removed as soon as possible from the solar surface to avoid a reduction in performance. You can also read more about the cleaning procedure in the manual.

Q: Can the solar panel charge smartphones and tablets?

A: Yes! The 100W solar panel has 1* USB-C (5V, 3A) output port and 1* USB-A (5V, 2.4A) output port.

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The RV Outpost:

  • Fast & Free Shipping Nation-Wide. No extra charges. Ever.
  • Personal Customer Support. We pride ourselves on giving you the best service, anywhere. Call us, and get to talk to a real person.
  • 30 Day Free & Easy No-Risk Returns. Not happy with your product? We'll take it back no questions asked.
  • Price Beat Guarantee. If you find a better price online, we'll beat it.

Shipping is FREE on all orders to customers within the US.

We don't want to mess around with fine print and extra charges, we
like things to be simple and easy. 

Want to know about our Returns Policy? Read more here.

Order Confirmation:

As soon as you place your order you will receive an order confirmation
e-mail.  This means that we have received your order in our system and
pre-authorised your credit card for the purchase.

As soon as we receive your order we automatically check to confirm that
your order is in stock and available for immediate shipment.  If your item
is on back-order or unavailable we will void the pre-authorisation and
reach out to you via e-mail to see if alternate arrangements can be
made.

If your item(s) are available for immediate shipment (within 5 business
days) we will process the charges and get to work preparing your
order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card it
will ship within three business days from the date of your order.

We will send you shipping confirmation within 24 hours of your order
leaving the warehouse to the e-mail address you provided when
checking out.

If you do not receive shipping confirmation from us within four business
days of your order feel free to follow up with us at support@thervoutpost.com.

International Orders:

Please be aware that our products are made specifically for the US market.
This means that they require a 110V electrical system to function correctly. 

Our products have generally not been certified for use with other
countries electrical safety standards but all of our products are certified
to US standards.

We will happily ship our fantastic products to international customers.
Due to the extremely wide variety of product dimensions we will provide
an up to date shipping price quote for you on request.

If you are happy with our shipping quote we will prepare an order and
payment though our ultra secure online payment gateway.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you
notice any damage you should make note of it when signing for delivery
or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos
using your smart phone or camera of the damaged packaging or
products inside the packaging.

If your item(s) do arrived damaged please send photos to
support@thervoutpost.com,
then visit our Returns page and lodge your return claim online.

While we fully stand by every product that we sell, we understand that sometimes you might change your mind or realize the product you ordered wasn't exactly what you were hoping for.

That's why we offer a 30 Day Free Return Policy.

We want to make it easy for you to return a product, and make it risk-free.

If you decide you want to return an item for any reason within 30 days after receipt of your order, please email us at support@thervoutpost.com with your order number and we will provide detailed instructions on how to process the return.

Once your return item(s) have been received and inspected at our warehouse(s), we will send you an email notification that we have processed your return payment.

*Please note: In order to receive a refund for the item(s) ordered, the item(s) must arrive back to our distribution center in "Like New" condition and must contain all original packaging and accessories.

"Like New" means that the items you ordered must not show any visual signs of wear.

If items are returned with visual signs of wear, or have any issues due to use, they will not be accepted and no refund will be given.

If you decide you want to return your order, please email us at: support@thervoutpost.com with your order number and we will assist you. We want to make this as simple of a process as possible for you.

Damages

If the product is damaged, you must make note of it immediately when signing for delivery and send photos to support@thervoutpost.com the day of delivery.

The RV Outpost will pay for shipping defective, damaged, or incorrect merchandise at our cost.

Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed. 

We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.

Cancellations

If you would like to cancel an order, please email or call our customer service team immediately at 1-800-417-6189 to avoid return shipping fees.

Cancellations received before shipment will receive a full refund.

Orders canceled after items have shipped will follow our 30 Day Return policy and will be subject to return shipping costs.

Other Return Policy Notes:

If a certain vendor or product does not support the return policy stated above, this will be noted in the product descriptions or in the product-specific return information.

Products that are specified as certified pre-owned or used are ineligible for a return.

The RV Outpost only sells to purchasers who intend to use the item(s) for the duration of its economic life. Orders purchased for the specific purpose of a "one time use" or "temporary use" are not eligible for return under any circumstances. This includes, but is not limited to; orders intended for use in a trade show or a conference venue, orders that are purchased by promotional companies, and orders that are purchased by trade show facilitators.